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Kral Bros.’ Customer Reviews

At Kral Bros., we treat you and your car like family.

Finished my car quickly. Very friendly environment .. I"d recommend Kral Bros
Johnny Morris jr
Johnny Morris J.
18:23 16 Mar 20
Professional, detailed, helpful! When I had bumped my acura on the side of the garage, I was nervous about the cost to repair it. Kral Bros is the place to go. They don't hype around and throw jargons and can easily beat any competition around not only on prices but also on quality of work. Will definitely recommend! Thanks Jeffrey for making it painless.read more
Vijay Cinn
Vijay C.
14:32 14 Mar 20
Great professional customer service & attention to detail. My car looks brand new. And to top it off the office & waiting area is clean & loved the decor!read more
Robyn Nicole Carter
Robyn Nicole C.
02:54 06 Mar 20
I had a big dent/paint scrape on the side of my Acura TL. Got some quotes to fix from numerous places, which were very expensive.However, I happened to drive by Kral Bros and talked to Jeffrey. I got it repaired at a great price, and the work is perfect. Place is friendly, honest, and I’m relieved that I didn’t have to pay an arm and a leg to fix per quotes from other places, yet the work is excellent. Very highly recommend!!read more
Mark Blecher
Mark B.
00:38 14 Feb 20
Kral bros. works with your insurance to your benefit in a friendly and very professional way. They have above average customer service and above average work ethics. Go to Kral bros. if you want the best. Tell them Rita sent you.💗💗💗💗read more
Rita Williams
Rita W.
03:08 10 Feb 20
Took my Ram 1500 into a too tight parking garage and took out the right rear end..upset and short on time I searched for a place near me that had the top reviews. Kral Bros beat them all. We're all stressed and apprehensive when searching for things and people that do what we need done but from the moment I walked in their front door all that went away..Everyone from the owner and front concierge to the service techs to the body workers and painters came and introduced themselves and examined my truck with me..they talked me through all the steps they would take, didn't hard sell or get pushy; just stated what needed to be done and what it would cost....Decision made..Truck looks perfect and done when they said it would be..In this day and age finding people that actually take the time to seem to care... priceless...if you need them don't hesitateread more
M J
M J
06:39 07 Feb 20
I would highly recommend these guys! Dropped by today with no appointment, they seemed definitely a bit busy, but were quick to assist me and fix my dent in record time and super reasonable. Thank you guys for the great service and attention to detail!read more
Jon Mejia
Jon M.
01:06 07 Feb 20
My experience with Kral Bros. was fantastic. Their customer service was amazing the quality of their work was amazing and they're fast as well. My man Lou Sarabi hooked it up. 10/10 will do business with them again.read more
Adam Kitchens
Adam K.
16:12 05 Feb 20
These guys absolutely know what their doing and have a phenomenal setup. From their dedicated paint room with the ability to match ANY paint color for any car, to their expertise in Paintless Dent Repair. Check them out if you need hail damage repair or collision and they’ll take the best care of you.read more
Jason Rutel
Jason R.
05:25 07 Nov 19
Wow, I just picked them out from the phone book at random to fix some dinks in my Miata. They were amazing, not only in quality but prices. They fixed the dinks fast without an appointment while i waited. The waiting area is impressive, great decor and coffee. Nathan is the man to see he will make you car as good as new. Employees are very friendly and personable. I will definately be back again!read more
Rob Rob
Rob R.
23:57 31 Oct 19
Todd is amazing! Best I have seen is 23 years in the collision industry!
Scott Riopelle
Scott R.
00:46 31 Oct 19
I recently purchased a certified pre-owned Ford Freestyle from one of the top FORD dealers in Plano for my mother. Prior to purchase the vehicle was found to have a major impact to the lift gate that would require replacement and several door dings all around the vehicle. Having been in the auto collision shop for over 40 years I decided to negotiate the sale price and have Kral Bros do the repairs. Nate and Todd were able to PDR the lift gate rather than a costly replacement, which would require painting as well as all the door dings. I get calls all the time from friends, associates and family when their vehicles get damaged. I used to refer them to Craig's Collision or Dent Empire but since those family owned shops are no longer family owned due to selling to other shops. I now refer everyone to Nate and Todd at Kral brothers. They now do all my personal cars as well.read more
Teddy Haynes
Teddy H.
16:59 21 Oct 19
From the beginning to the end it was a great experience and professional!
Curtis Reese
Curtis R.
20:40 05 Sep 19
My Vehicle was left like brand new! Even had a chance to do it without damaging the vinyl stripes on my hood, and roof! Will definitely recommend; hopefully won't be needing to use it again; but If I ever do; I'll know who to contact right away!read more
Daniel Gil
Daniel G.
21:45 03 Sep 19
I have taken several motorcycle parts to get bodywork done and painted. Always on time and within budget!!!! Will continue to go here with projects.read more
Jeff Baygents
Jeff B.
18:47 26 Aug 19
This was my first accident in my entire life. Kral Bros. walked me through the process of getting my car repaired right from the first phone call. Drew took the scary out of knowing where to even start. Nate helped us formulate a plan. Curtis stayed on top of every detail and saw it through to completion. I got my car back with work that was above my expectations! Professional. Personal care. Excellent workmanship.read more
Chris Ochenski
Chris O.
03:52 16 Aug 19
Highly recommend Kral Bros... they did a great job managing the insurance company and their work is very good!!
Chris Johnson
Chris J.
13:57 14 Aug 19
Oh my, all I kan say is I'm GLAD I googled Hail Repair on July 13th. I was undecided as to what I wanted to do. Never having to deal with this kind of situation, I was so lost. I had recently gotten an estimate from a friend from a guy he knew in Desoto TX, I walked in and felt like I was in a JUNK yard. It was not tidy and when I asked to use the rest room I was hit with " You many not want to use the rest room here, its a guys rest room" AHHHHH!! REALLY!! I was not offered water or anything upon arriving. #BadService. I left text the gentleman and told him I will not be koming back because I just don't know what I want to do. In reality I did, I just didn't want to do business there. Went home google Hail repair in my area.. I got Kral Brothers.. not sure how because I'm in Dallas and they are in Lewisville 23 miles away from me. I kalled briefly spoke to Nate, explained what I needed and he was all to happy to explain the process. I said OK, I'll be in touch. A few days passed. I get a kall from Nate, he was eager to help in any way possible without being AGGRESSIVE ^_^. I AGREED to meet with him. I went into the shop and was very pleased at how KLEAN, & KOOL the shop was. I was offered kold water or koffee. Very Nice Krew over there. I asked to use the restroom and was shocked to see a KLEAN rest room with a shop full of men, I was like you guys rock, this is a first.. It was nice and stocked with good tissue not that 1 ply cheap tissue. Nate and his team took really good kare of me. Nate took me to Enterprise to get the rental, they took kare of all that with the insurance kompany. I was so grateful for them helping me because I had no idea of what to do. (smile), The insurance Kompany was slow and dropping the ball, I was frustrated and snapped at Nate a few times. (Oh I felt awful, too) Nate NEVER lost his kool with me, He remained kalm and PROFESSIONAL the entire time. Long story short.. hehe.. This Kompany Rocks.. I RECOMMEND Kral Bros especially if you're looking for great service with a smile, please kall on these Bros. I'm so glad I had the opportunity to deal with a great group of guys. (Please excuse the K's in all the C words, I can spell. I used it because the business name begins with a K)😉. Thank God for such a great bunch of kind PROFESSIONAL Men! #OneSatisfiedKustomer!!!read more
Karen Bryson
Karen B.
03:11 08 Aug 19
The service was excellent. We gave it 4 stars because when we looked at the Carfax it showed the car had been totalled. We ended up taking care of the fauxpas but it was a surpriseread more
Todd Schock
Todd S.
03:32 01 Aug 19
Excellent service and great work. My insurance company enjoyed working with them and I would highly recommend.
David Green
David G.
00:14 25 Jul 19
Completely hassle free experience. I had extensive hail damage on my 2017 Tundra. Lenny from Kral Bros stopped by my house after he noticed the damage, and took care of everything from start to finish. Kral brothers provided a rental car, which was dropped off at my house when my truck was picked up. After repairs were completed faster than expected, Lenny dropped my truck off and picked up the rental car at my house. After I inspected the truck, I couldn’t believe there were no traces of hail damage, or repairs. Kral Bros did an outstanding job, and I would definitely recommend them to family and friends.read more
Ryan Kidd
Ryan K.
16:43 10 Jul 19
Took my car here for hail and some minor collision damage... the hail damage is gone and the area they had to paint (collision spot) looks awesome... can't even tell there was work done for either. Highly recommend!!read more
David Parker
David P.
00:23 28 Jun 19
The guys did a phenomenal job on my paint work! The car looks better than brand new again. HIGHLY recommend!!!
Bryce Beck
Bryce B.
16:43 24 Jun 19
The customer service here is amazing, they really do make everything so easy and will even come pick up your vehicle for you to accomodate your schedule. I would highly recommend them!read more
Sarah Bobo
Sarah B.
18:32 22 Jun 19
(Translated by Google) Kral Bros arranged my Hyundai elantra fixed the graniso and painting work the workshop is spectacular since you enter treat you as family all very kind I recommend themGrasias kral Bros(Original)Kral Bros arregló mi Hyundai elantra arreglaron el graniso y travajo de pintura el taller es espectacular des de que entras te tratan como familia todos muy amables se los recomiendo Grasias kral Brosread more
Rosi Santibanez
Rosi S.
17:24 22 Jun 19
I usually don't review, but Nate and his employees are so welcoming and will listen to your preferences regarding your vehicle. I needed a backup camera installed in my truck (being a new driver) and they did it really fast! I know I can trust them next time if I ever need anything!read more
Aaron Guerra
Aaron G.
16:27 22 Jun 19
My wife had an accident and dented her car. A friend recommended Karl Bros so we decided to give them a shot. The staff was very professional and helpful. Got our car back within a couple days and they even offered us a loaner. Their work is top notch and her car looks good as new. Would highly recommend.read more
Cody Lee
Cody L.
02:20 21 Jun 19
Nate and his team do fabulous quality work, they care about you as a person and it shows in their customer service, I will use no one else and I refer them to everyone I knowread more
Brenda Jones
Brenda J.
12:19 20 Jun 19
They provided excellent customer service! Went above and beyond. Exceeded my expectations with the quality of work!
Rachel Reeves
Rachel R.
02:32 20 Jun 19
Great customer service, they knew exactly how to fix everything I needed with great prices!
jessica jones
jessica J.
18:11 19 Jun 19
I wish I knew this body shop, this people is very professional and accurate.i took my car in with rear damage and they got it fix with in a week.. went to couple collision repairs and they told me that was going to take two to three weeks...so I really recommend this collision center...read more
Omar Mendez
Omar M.
16:49 19 Jun 19
Extremely satisfied with the service from the Kral Bros team, any other hail or body shop pails in comparison to these guys! Super professional and high quality work that sets the standard. Hands down best service that will leave you satisfied and have your ride looking like new!!read more
Aurelio Dominguez
Aurelio D.
16:22 19 Jun 19
Kral Bros is an amazing company! They are reliable and hard working. I personally know one of the owners, Nate, and he is a man of integrity. He truly cares for people and works hard to help them and make a difference. For hail dent repair, I recommend them first every time.read more
Lauren Swanson
Lauren S.
16:00 19 Jun 19
Kral Bros offered the best experience I’ve ever had with a automotive repair shop. They were kind, courteous, informative and most importantly honest! I’ve actually referred them not only to both my parents, but about a dozen friends. As a bonus, they sent me a referral check which I had no idea I was receiving. Kral Bros is the truth!read more
Michael Bailey
Michael B.
15:29 19 Jun 19
Kral bros worked on mi 2018 hyundai accent very professional techs and fast repairs , people here are very friendly & treat you like family , highly recommend the guys to everyoneread more
Marvin Santibanez
Marvin S.
15:05 19 Jun 19
Kral bros worked on my 2011 Chevy silverado great communication repairs done very fast and fantastic quality paint work .From the moment you walk in the door people are very friendly and they treat you like family nice environment professional techs .read more
Irving Santibanez
Irving S.
14:14 19 Jun 19
Very professional shop! Brought my Lexus in for repairs and I was handled like i was part of their family. Very clean shop with expert technicians. Very friendly staff. Had an awesome experience with this shop and would recommend it to everyone.read more
David Sviontek
David S.
14:10 19 Jun 19
The easiest experience with hail repair i’ve ever had. They take care of everything.
tonto reeves
tonto R.
04:29 18 Jun 19
Hands down the best place for dent repair. These guys are amazing! Nate treated us like VIP from beginning to end. Strongly recommend them to EVERYONE! I would rate higher than 5 stars if possible. Keep up the great work guys!read more
David Garza
David G.
18:33 27 Apr 19
I highly recomend Karl Bros. My car had hail damage basically everywhere but they did an excellent job and it now looks like bran new. I honestly hate dealing with insurance companies when it comes to claims but they made everything so easy. I had to call my insurance company once, get a claim number and the rest was taken care of by their great team. They came to pick up my car, left me with a rental car, updated me by sending pictures of the process status and when they were done they brought my car back home. Yesss it was that simple!!!!!read more
Itzel Solis
Itzel S.
02:49 30 Mar 19
Had my car in and out and hail damage free in two weeks. There was a small mix up that occurred during the hand off process, but Paul and his guys went above and beyond in an effort to make it right, which I deeply appreciate. They want your business and they make you feel like a priority, every time. Between getting my car picked up and a rental dropped off at my personal residence, they’ve really streamlined the entire process to make it as easy as possible. Thank you, Kral Bros!read more
Iman Rohaizad
Iman R.
16:32 20 Mar 19
Kral Brothers will take great care of you! I was involved in an accident and brought my vehicle to them based on a friend's recommendation. I'm glad I did! They were very helpful and even got me into a rental car at their shop. I was updated on a regular basis and they helped me navigate through the confusing and overwhelming insurance company! I would definitely recommend them!read more
Michelle Yeatts
Michelle Y.
17:23 16 Mar 19
Devon, thank you for the great service. The shop did a great job on both my cars. Perfect!
Regan Walters
Regan W.
01:39 16 Mar 19
Hail valet/kral bros worked on my 2015 bmw x3 black. They did an amazing job on the dents on roof and hood. Devin made sure the process was very easy, no hassle at all. Definitely recommend for any kinds of dent repairs.read more
Meher Chaitanya Dhanekula
Meher Chaitanya D.
21:08 05 Mar 19
Devin made this an easy process for me. Would recommend using this shop.Black Jeep Cherokee
Jonathan Farmer
Jonathan F.
20:27 05 Feb 19
Love this shop! They have great customer service and make the experience simple for the customer. Their shop is quiet and comfortable if you need to sit and wait. They also provide rental cars that make this process less stressful. Thank you Hail Valet!read more
Zac Bobo
Zac B.
17:52 04 Feb 19
Got my car back from Kral bros and it looks great. They were very helpful and took care of everything for me. Recommend them 100% of the time for hail.read more
Brandon Jolly
Brandon J.
16:13 25 Jan 19
Devin made my life so much easier! Perfect results, no hassle for me. I would recommend Hail Valet to everybody without hesitation . My 2017 Honda Civic looks brand new.read more
Deb Marino
Deb M.
15:46 16 Jan 19
Hail valet handled the entire process competently and professionally. I was a bit nervous about handing over the keys to my 2017 SS Camaro, but Devin was great about making me feel comfortable about the entire process. Even over the holidays he kept me informed and was always extremely quick to respond, regardless of the time of day. Most importantly the shop did excellent work. All damage was completely repaired, and they even took care of a nasty scratch I had on my hood. Would absolutely recommend to anyone who’s car has been damaged.read more
aj barletta
aj B.
20:57 12 Jan 19
These Guys are great!! Not only is the shop immaculate inside, but their quality of work is immaculate. I drive all the way from Arlington just because I know that they will do the job right and with complete integrity. Jeffrey, Curtis, Nate & the rest of the crew are just genuinely good people.read more
Daniel C
Daniel C
00:46 10 Nov 18
Curtis Thank you for repairing my new car back to normal!!! Your shop did a fabulous drop , I am speechless with the outcome of work & effort your team put into getting my car repair! I will definitely use your service again & refer all my Liberty / Safeco friends & co workers. GREAT JOB. 😂🤗💋💜read more
Truniece Mayes
Truniece M.
15:44 03 Nov 18
Devin was great! I hate having to fix car stuff and Devin made the process extremely simple and painless for me. He answered all my questions and was diligent when dealing with my insurance. Hail Valet gave me a great rental, fixed my car in no time and went above and beyond my expectations on fixing the hail damage! They did a fantastic job and I'll definitely be returning to them if I have damage in the future.read more
S R
S R
19:40 19 Oct 18
I’m here in the Dallas from Georgia. A couple months back Devin Chased me down about my Vehicle. I doubt all that he told me because it all sounded too good to be true. I finally gave him the opportunity to take my car. The damage was fixed and they did a great job on my car. Absolutely nothing came out of my pocket. I didn’t even have to speak to my insurance but once. They took all matter in to their hands. I highly recommend this shop for any hail damages.read more
Obed Lopez
Obed L.
00:11 18 Oct 18
I have a Lexus LS 460 and I don’t trust just anyone with my car. Devin did an amazing job and took great care of my car. He took the time to explain everything to me. They have really amazing customer service and completed my car in a very timely fashion. I will absolutely be back and highly recommend them!read more
Abigail Wright
Abigail W.
22:10 19 Sep 18
Devin with Hail Valet stopped by my door and offered to help us fix our 2018 Outlander. My wife loves that car and she wanted to go to the dealership since they know the car best. Plus, I was a bit skeptical at first. Everything he offered to do for us seemed to good to be true. He followed up with me a couple of times and we decided to see what they could do. We couldn’t be happier with the final outcome of the repairs done. It looked like it never got hit by hail this year. I’d definitely recommend calling Devin!read more
Stephen Cantrell
Stephen C.
13:14 28 Aug 18
Hail Valet did an amazing job on my 2015 Challenger. It looks like it was never hit. It was great working with Devin he did all the work for me even brought the rental to my front door. I will definitely use these guys again. Best part was that I paid $0. Will be calling Devin next time my car gets hit!read more
Dj Nck
Dj N.
02:36 16 Aug 18
I'm am working out of town from Tennessee. My car got hit by hail and was damaged significantly. Devin from hail valet noticed the damage and did all the foot work . Devin brought me the rental car right to the hotel and took my car for repairs. I was amazed at how fast the work was done and how amazing my car looked when it was done . My car looks like it did when I bought it . Devin was awesome , I didn't have to do anything and no deductible out of pocket . My insurance paid for everything . I am super pleased and would definatly reccomend hail valet . Thank you Devin and hail valet !!read more
Steve Szalla
Steve S.
19:34 21 Jul 18
These guys are the best, customer service is incredible. The only PDR place I will use from now on.
Larry Brown
Larry B.
02:34 12 Jul 18
Curtis and team are great. Customer service was incredible. I had my wife’s 17 Fusion and my 16 F150 in for hail repair. Not only was it a fast turn around the work was top notch. They are my PDR place of choice and will never use anyone else. Very clean and cool looking shop, they made me feel right at home.read more
Larry Brown
Larry B.
02:30 12 Jul 18
The customer service and care here is more than amazing. I highly recommend these guys!
Michelle Garza
Michelle G.
20:20 05 Jul 18
This shop and the people rock! Friendly and helpful and professional service. Took my vehicle in to repair the hail and collision damage to my less than a year old SUV! They worked with my insurance and rental pickup and return. My SUV looks new again!read more
Daniel Miller
Daniel M.
19:39 05 Jul 18
Kral Bros. Fixed several dents in my Lexus SC430 today. They were very kind and their service was truly amazing. They even fixed few small dents without additional charge. I was out of the shop in 45 minutes. This shop definitely deserves 5 star service. I will definitely come back to them again in the future. Thank you very much for your service. You guys ROCK!read more
Rock Super
Rock S.
00:13 05 May 18
Hail Valet did a splendid job on my Honda Civic . Provide a rental and they even fixed some stuff on the back and front of it that was not related to Hail. Most importantly the service was superb not even a single hail spot visible any where. I am highly recommended.read more
Ajit Sahu
Ajit S.
22:41 24 Mar 18
Hail Valet/ Kral Bros did a fantastic job in fixing the hail damage on my car. They are very friendly, give useful suggestions and extremely honest. Very satisfied with the overall experience working with them. Would highly recommend them to everyone I know!read more
Sanket Pai
Sanket P.
22:14 19 Mar 18
The staff treated me extremely friendly and their work is truely professional. They made my repair process hassle free. My car was delivered on promised time line and I would recommend kral bros to everyone!read more
Sumod A
Sumod A
01:40 15 Mar 18
Karl Brothers did a fantastic job repairing my black LS460 Lexus. It was really messed up when I was lucky enough to find a micro-hail storm one Sunday. After multiple years of mobile dent repair work, the Karl Brothers have established a new hail/dent repair shop just off I-35E on Business 121 in Lewisville. My brilliantly repaired and shiney LS460 was delivered back to me at my home. They did all the back and forth with my insurance agency to get an accurate claim executed. GO WITH KARL BROTHERS.... Newly renovated repair shop, great entrepreneurial spirit, and just really Nice guys to work with. I wouldn't ever go anywhere else. GREAT results!read more
Peter Plantes
Peter P.
15:40 07 Mar 18
Great experience! I have a 5.0 Hyundai Genesis with a unfortunate hood dent I took it to the Kral bros and was in and out within 20 minutes!!! Good service great people will be back!read more
ryan sewell
ryan S.
19:19 09 Feb 18
Nate fixed the dents on my Nissan Versa and you cannot tell they were ever there.
Debbie Boggess
Debbie B.
17:04 04 Nov 17
Had a dent in my rear fender repaired by them. Dent was on a crease. They were very flexible on times for me to drop off and pickup. Work was amazing. There is no evidence that there was ever a dent.read more
Christopher Lirot
Christopher L.
22:27 16 Jul 17
Dwayne @ Hail Advisor and Karl Bros did and awesome job on my car! I only wish I could have kept the loaner car longer it was sooooo nice!
Leticia Orduna
Leticia O.
22:11 21 Jun 17
These guys are amazing. They did great work on my car and made the whole process very easy. I was amazed when they were able to find me a rental after all the rental companies said that nothing was available. I highly recommend them.read more
dan holland
dan H.
17:28 04 Oct 16
100% satisfied with the company thanks to Eddie my 2014 Camry looks brand new. I highly recommend these guys are the greatest and their customer service was amazing and very professional!read more
Jennifer Sanchez
Jennifer S.
03:15 20 Sep 16
I have known the guys at Kral Bros PDR for over a year now and are a pleasure to work with. They have always been more than helpful whenever their assistance is needed. They are quick and thorough in their work and very professional. They will work with the insurance company to make the process as hassle free as possible.read more
Melissa Jolly
Melissa J.
00:41 20 Sep 16
If you are looking for good service and quality dent repair, this is the best place in town.
The Pavilion
The P.
23:19 19 Sep 16

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